Customer Letters and Emails:
Tom Wood in loaner Jeep
1st ever Jeep Jamboree in Moab Utah!
UROC - Vernal Utah
Wu Sen Jen - vehicle from Taiwan
Sent: Thursday, May 12, 2005
Subject: 2 piece shaft
The driveshafts arrived today and look great....as expected. Again, thank you
very much and as soon as I know more I'll let you know how they work out.
BTW, I also wanted to tell you how much we appreciate being able to count on
you. Even on an EXTREMELY short notice you came through for us and got us what
we needed. Unfortunately, the same can't be said for the tires which still
haven't arrived even though they were arranged for months ago....the wheels
which were custom made with the wrong bolt pattern....the winches which still
aren't here....etc....Fortunately, we have alternatives, but it's still
Thank you very much and as always, if there is something that we can help you
with, please don't hesitate to ask.
Skid Row Automotive, Inc.
Your 4x4 Protection Specialists
717.582.4580 or 800.786.9249
Subject: Drive Shaft
Date: October 30, 2003
Just a quick note to thank you for your patience and all
your help. The A/A fixed yoke kit went in extremely smoothly - no problems, and
the drive shaft is unbelievable! Plus, they told me things looked very clean
inside so I'm in good shape - great to know!
I have about 2" of exposed splines - Troy tells me that's
just about right (I was very nervous about my measurements!) They didn't align
the pinion angle at the shop so I have that to address when I install the taller
springs, but even offset, it is much smoother than before. Now I feel safe going
up to 6-3/4" without damaging anything.
It has been an extreme pleasure dealing with you and your
company - I couldn't have hoped to be treated any better. I know it has to be
difficult to be that patient and take the time that a novice like myself
requires to feel secure - but you did it! Boy, did I make the right choice!
Subject: Great product ...
Date: Friday June 20, 2003
Just had one installed today, love it. Can I get a bumper sticker?
Subject: New Driveshaft
Date: Monday April 21, 2003
I would like to thank you guys for the excellent job on the Driveshaft I
had just order from you. From the start with the ordering of the Driveshaft
all the way to receiving the product. Thanks for the speedy delivery.
90 Jeep Wrangler
Long Island Off Road.
Subject: My driveshafts arrived and
Date: February 2003
Hi guys. Its Dale Draaistra, I ordered my shafts last Monday and they
made it here Friday A.M. That's amazing service! The quality was great and
everything is back together now with no vibes, my TJ stock vibrated so this
is great. Thanks again and I'll be sure to let others know how impressed I
Subject: Replacement Drive Shaft
Date: Monday January 20, 2003
Hi, I upgraded to your rear drive shaft for my '98 TJ Wrangler and can't tell
you how much better it is than the stock one. What would you recommend for the
front? I've a 6" Skyjacker lift kit as seen on
Terry Davies, London
WE RECENTLY PURCHASED A J.B. CONVERSION AND ONE OF YOUR CUSTOM DRIVE SHAFTS FOR
OUR 88' YJ WRANGLER. THE CONVERSION WENT EXCEPTIONALLY SMOOTH, AND THE DRIVE
SHAFT IS PREMO. NOT EVEN THE SLIGHTEST VIBRATION FROM LOW SPEED TO FREEWAY
THANKS SO MUCH,
SAN CARLOS, CA
I purchased an Advanced Adapters SYE kit with CV
driveshaft from you a few months ago. I just wanted to say how pleased I am with
it. I have no vibration issues, and my output shaft seal leaking problem has
Thanks a bunch!!
I just wanted to say thanks for the help with my
new driveshaft. You guys made the difference in me getting to work on time, or
getting to the doghouse late. Thanks a million!
Here is a pic that they took of us at the last competition. We got second place
as well as wining the Team Spirit Award for the hardest working team. It will be
coming out in the magazines. Hope you like it.
Thanks Tom for the tips on installation. I read
all the different directions on you web site as you suggested. Even thought I
went with the Advanced Adapters SYE, your directions made the install go very
smooth. I installed the SYE and the CV driveshaft last weekend. This has been
the best investment I made for my Jeep so far...
Wow!! First, let me say that I'm very appreciative of several things..........
* Your willingness to take your valuable time to respond so professionally to my
* Your generosity in "going beyond" to treat me so fairly with the free shipment
repair to my drive shaft. I just want you to know that you have exceeded my
expectations in every way.
* The very quick "turnaround" time for repairing the drive shaft and getting it
back to me.
The complete job done and back in my FJ-40 within one week. Super!!
Since you have more than done your part in getting my Land Cruiser back on the
road, I assure you that I will do my best to keep the drive shaft operating
I have been in touch with several 4-wheelers in my area since the drive shaft
first failed. I will certainly let them know about your responsiveness.
...I really appreciated how nice you were to me
and I appreciated the quality of your work. I bring this up because although I
regretfully have to sell my Blazer, I mention you prominently in my ad on EBay.
It may be nothing, but I hope that me mentioning your business gives you some
more customers. Word of mouth is always the best. Thought you might like to
take a look at my labor of love.
I ordered and
received your JB conversion and Driveshaft Thursday and I installed it on
Friday. It took me about six hours including about an hour lunch break. I could
not be happier. I do not have one vibration anywhere. I had previously installed
the Rubicon Express SYE and their driveshaft. I have a 1997 Cherokee XJ. I had
nothing but problems with vibrations. My pinion and driveshaft are both 13
degrees, right on center and still had problems above 65 mph through 85 mph. The
vibrations were terrible. I tried everything for two months but could not fix
it. I think the trouble is with the RE SYE.
Since I put on the JB conversion and your driveshaft, all my Vibes are gone. I
did not know about this problem sooner and just tried to save money. Big
Again, thank you for quality materials and workmanship. You can be assured that
I will recommend you whenever I can.
One Happy XJer
Just wanted to say thanks a lot for your help and
understanding with me last night in ordering my conversion. I know little to
nothing about drive-lines in general so thanks for your patience and
Kansas City, Mo
Just a quick thank you for the replacement driveshaft boot. Thumbs up on the
tremendous customer service !!!
July of this year I purchased a JB short shaft kit and a driveshaft from You.
The JB kit installed very easily and the driveshaft is a work of art!!! You were
very helpful on the phone when I placed my order and when I called to ask you
how I could fix my leaky rear output yoke after the conversion. A few week's ago
the ball bearing assembly went out on my driveshaft. I called and talked to Troy
to see how I could go about getting it fixed and he was very helpful as well. He
even called me after I shipped it to you to make sure what the exact problem was
so it could be fixed properly. You just don't find customer service like that
very often these days. I tell all my wheel'n buddies what great customer service
and driveshafts you build. My friend Dan had you build one for him a few months
ago and he is very happy with it. If I ever need another driveshaft built, you
can be sure that you'll be the one doing it. Please pass this note along to Troy
and give him a pat on the back for me.
St Paul, MN
You're are a man of your word, I appreciate the service you have given me. I
will speak highly of you to all my fellow jeepers.
Letter from Steve